Start Shopping on Chemist Online

Have a look at the latest health and beauty products, toiletries and other household items, select your option from the menus, shop by brand or use the search to find your desired product at great internet prices.

• You do not need to register to enjoy cheap internet shopping at Chemist Online. Use the navigation at the top, side and bottom to move through the site, however if you are new to internet shopping here are some simple tips to make navigation easier:
• Use the Chemist Online Logo to navigate back the home page.
• Use the top navigation to find your top level category, simply hover over them to reveal the next options, depending on your selection you will either have more choices on a new left menu or be straight into your desired choice of products.
• If you are finding it hard to find your desired product you can search by brand or simple enter its name in the search box.
• Use the ‘Smart View’ to find out about a product without leaving the category listing page. see image below
• Use your ‘My Account’ area to change your personal details, track your order or simply signup for our newsletters.

Searching Chemist Online

It is simple and easy to find products at Chemist Online, there are 3 main ways:

• Use the top navigation on the toolbar, hover over your selection to reveal other options, select your category to display products.
• use our search box, simply enter its name and press enter.
• Search by brand, simple select your brand letter and it will show related categories

Ordering from Chemist Online

Once you have found your desired products or products simple adjust the quantity and size then click ‘Buy Now’ a message will appear asking if you want to continue shopping or proceed to checkout. Make your choice.

Going through the checkout

Click the checkout button at the top right of the site, you will now see a summery of your basket with the delivery option below. You cannot move through to checkout without selecting your delivery options.

Step1- Select your county

Step 2 – Select your postage method

Step 3 – Select ‘Checkout Now’ to use our secure ordering or use Google Checkout to proceed to checkout.

Using our secure checkout

Select if you are either a new or existing customer
Enter the details that are required to move forward
Fill out your address details press ‘Continue’
Enter your card details to use our secure ordering system, press ‘Place My Order’
Once you have placed your order, you will be presented with the confirmation screen where you can view your unique order number.
You will also receive an email to your registered email address confirming your order and delivery options.

Using Google Checkout

Enter your details as a new user or enter your user name and password to continue.
Enter your card details
Once you have placed your order, you will be presented with the confirmation screen where you can view your unique order number.
You will also receive an email to your registered email address confirming your order and delivery options, one form Chemist Online and one from Google.

Registration and Login Process

We will require the following information to register with us:

• Your name and title
• Email address
• A password
• Gender
• Your date of birth (for security purposes)
• Your postcode
• You can also choose to receive marketing emails from us

Your computer will probably already be able to accept cookies, but if not you can do this by placing the security settings on your browser to medium high or lower. This allows the our homepage to display your account details each time you visit the site. For security we will ask you for your password each time you want to access your account, this is to ensure that you are the only person with access to your personal account details.
When you register you can choose to receive marketing emails of the latest offers. You may also occasionally receive direct mail. If you no longer want to receive promotional emails, you can change this on the 'my account' page in the registration details section. For more information on this see 'Mailings and Emails'.
If you have any concerns about your security, please have a look at our privacy policy.

Payment Methods

We accept most types of debit and credit cards, including Visa, Mastercard, Visa Electron, Solo, Maestro, Delta and American Express. It is also possible to pay for your order by using your Google checkout account.

Accessibility

We are confident that Chemist Online is supported by the vast majority of browsers, including Internet Explorer, Firefox, Safari, Google Chrome but advise that you have the most up-to-date browser available to best view the site. We would also recommend that you have Java Script and Adobe Flash installed on your computer for the iclearest view of images and products. Find Out More about our accessibility status.

If you use screen reading software it will recognise the image and provide a verbal description for you. Descriptions are also visible when you hover over images with your mouse pointer. Links to relevant pages are included wherever possible, to help you navigate through the site.

If you encounter any technical difficulties contact our customer support centre via email on info@chemistonline.co.uk

Registering on Chemist Online

After registering with us, you can get full access to the fantastic range of online advice, shopping and offers. Whether you are looking for help buying everyday essentials, or catching up on the latest beauty trends, you can read our top tips and watch expert product demonstrations.